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Payment Terms

LAST UPDATED 17th May 2024

 

1. Payment Methods:

We accept the following payment methods for purchases made on our website:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

  • Bank Transfers (where applicable)

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All payments must be made in the currency specified at checkout, typically AUD (Australian Dollars).

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2. Payment Processing:

  • Payments are processed securely through our payment gateway providers. We do not store any credit card information on our servers.

  • Orders will only be processed once payment has been successfully received.

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3. Pricing:

  • All prices are listed in AUD and include GST (Goods and Services Tax) where applicable.

  • Prices are subject to change without notice. However, once you have placed an order, the price will remain fixed for that purchase.

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4. Currency Conversion Fees:

  • If you are making a purchase from outside Australia, your bank or credit card provider may charge you currency conversion fees. Please check with your financial institution for details.

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5. Discounts and Promotions:

  • Discount codes and promotional offers must be applied at the time of purchase. They cannot be applied retroactively.

  • Some promotions may have specific terms and conditions, which will be outlined during the promotion period.

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6. Payment Verification:

  • To prevent fraud, we may require additional information or verification before processing your order. This may include verification of your identity and billing information.

  • Failure to provide the requested information may result in delays or cancellation of your order.

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7. Failed or Declined Payments:

  • If your payment is declined or fails to process, please check with your bank or payment provider to resolve the issue.

  • Orders with failed payments will not be processed until a successful payment is received.

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8. Refunds and Cancellations:

  • Please refer to our Returns and Refunds Policy for details on how to request a refund or cancel an order.

  • Refunds will be processed using the original payment method. It may take several business days for the refund to reflect in your account, depending on your bank or payment provider.

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9. Security:

  • We use SSL (Secure Socket Layer) encryption technology to protect your payment information during transmission.

  • Our payment gateways comply with PCI DSS (Payment Card Industry Data Security Standard) requirements to ensure your data is handled securely.

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10. Payment Disputes:

  • If you believe there has been an error with your payment or you wish to dispute a charge, please contact our customer support team at support@embodynadora.com as soon as possible.

  • We will work with you and our payment providers to resolve the issue promptly.

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11. Contact Us:

  • For any questions or concerns regarding our payment terms and conditions, please contact our customer support team at support@embodynadora.com. We are here to assist you with any payment-related inquiries.

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By making a purchase on our website, you agree to these payment terms and conditions.

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